Privacy Policy

Information we process

We process account and workspace details, content and media supplied by users, publishing schedules, approvals, support communications, and basic service logs. When a user connects a social platform, we also process the account identifiers, channel or Page information, permissions, access tokens, refresh tokens, publishing results, and analytics that the user authorizes that platform to provide.

Google and YouTube data

AuraSocial uses Google OAuth to connect a user's YouTube channel. With the user's permission, AuraSocial may read basic YouTube channel information and upload videos that the user explicitly chooses to publish. We use this data only to provide connection, publishing, scheduling, account display, and related reporting features. AuraSocial does not sell Google user data or use it for advertising.

AuraSocial's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

Storage and security

Social access credentials are encrypted before storage. Workspaces are separated so one customer cannot use another customer's connected accounts. We use reasonable technical and organizational safeguards, restrict administrative access, and retain service logs only as needed for security, support, and legal obligations.

Sharing and service providers

We share data only with social platforms selected by the user and vendors needed to operate AuraSocial, such as hosting, database, storage, and monitoring providers. These providers process data for the service and are not permitted to use it for unrelated purposes. We may disclose information when required by law or to protect users and the service.

Control, revocation, and deletion

Users can disconnect a social account inside AuraSocial at any time. Google access can also be revoked from the Google Account permissions page. Users may request access, correction, export, or deletion of their workspace data through the in-app support channel. When an account is disconnected or deleted, associated tokens are removed, subject to short backups and retention required for security or law.

Cookies and changes

AuraSocial uses essential cookies for authentication, security, and session continuity. We may update this policy as the service changes and will publish the updated date on this page.

Contact

Privacy and data requests can be submitted through the support option available in the AuraSocial application.